Our Clients Include
Emer is a passionate advocate of people-centred change management. She brings to bear genuine empathy, an enquiring mind and a wealth of experience to develop innovative and effective solutions to real challenges. I am always energised and inspired by working with Emer and have no hesitation in recommending her work to others.
Nigel Batty, Change Management Director, Enterprise Solutions, Unilever
I worked with Emer on two transformation projects impacting Broadcast and Production staff at Sky. Emer’s contribution was felt on both a macro and a micro level, where she worked closely with HR; Comms; Programme; and Operational teams to deliver the change strategy for the programmes. Particular value was gained from the design and implementation of a consolidated change approach; agreement with stakeholders of the key messages associated with the programme, and the design and delivery of key change management events for managers with impacted staff. I found Emer to be a useful coach and sounding board on what I needed to do in my role; an innovator of new ideas into the project; and a safe pair of hands when looking at how to manage change in a live broadcast and production environment.
Andrew Gillett, HR for Tapeless and Sky Studios, BSkyB
Emer is a first-class change agent and has the personality and experience to engage at all levels throughout an organisation to deliver effective tools to enable cultural change. She can apply her theoretical knowledge of change management in a practical and achievable way to deliver the business outcomes. Her preferred way to work is to build the capability of the organisation so that they are better able to handle change better in the future.
Emer has a great personality and excellent interpersonal skills combined with high quality outputs. Even within a challenging environment, she maintained a proactive, positive, friendly and dynamic approach.
I would happily work with Emer again and have no hesitation in recommending her work to others.
Lorna Clarkson as Head of HR Transformation, Royal Mail Letters
I worked with Emer at British Airways on the Terminal 5 transition programme. She was absolutely brilliant on all fronts. She took a major change project with tremendous “emotional impact” for the teams and implemented it in a seamless manner. Her people strategy was spot on and she took every staff member with her on the journey. Her interpersonal skills are second to none. She can communicate issues in a clear, concise manner whether talking to those on the shop floor or the CEO. Emer’s support in this key transition, not only to me, but to the projects and teams involved was a testament to what she is all about. I would highly recommend Emer (and successfully have) and would not hesitate to work with Emer again given the chance.
Pat Dobie as Senior Programme Manager
T5 Planning & Control, British Airways
Emer played a key role in project managing a number of key projects as part of my team at British Airways. She is an excellent project manager with great skill in delivering the plan and budget through her ability to organise and inspire people to deliver for her. She is in the top group of project managers I have worked with in my career and I would strongly recommend her.
Andy Garner as Head of Readiness T5 British Airways
Emer is an amazing person to work with. She has so much experience and plenty of stories to back up theory. She is a very professional change manager and has brought change management alive in Royal Mail which is a tough environment to do it in. Her experience, compassion and hard work has driven real change on the ground. She set up, recruited and managed a change network of 30 people across the country. She also got stuck in and helped a number of offices to better prepare for change. As a result, her workshops and tools will become part of an ongoing change and communications approach. I will really miss her.
Paula Hobbs-Shoulder as Head of Internal Communications,
Transformation Programme, Royal Mail Letters
Emer is a first-class change leader and has the personality and experience to engage at all levels throughout an organisation to deliver effective tools to enable cultural change. Her talents and her personality will be sorely missed in the Transformation Programme within Royal Mail.
Miles Henderson-Lea as Area Programme Manager, Royal Mail Letters
I worked with Emer at Royal Mail between March ’09 and July ’09. Her leadership, change knowledge and expertise were superb. She maintained a proactive, positive, friendly and dynamic approach, even within a challenging environment. It was good to work with her.
Tina Ashleigh as Project Manager, Transformation Programme, Royal Mail Letters
I worked with Emer from Sept 08-July 09. She is a very approachable, experienced and capable change professional who has worked tirelessly at national level to support the implementation of transformational change at Royal Mail. She has been a great source of support and advice and has been instrumental in establishing change management in the organisation.
Jane Houghton as Area Change Manager, Royal Mail Letters
I have worked with Emer for almost a year at Royal Mail. I met her initially when she carried out an MBTI assessment on myself and others in the senior management group of the RM transformation programme as part of some leadership development work. I have always found Emer to be exceptional in her ability to deliver outcomes, very knowledgeable about change and what is required for a transformation to work. Emer has a great personality, and it not surprising she managed to deliver the change role into areas so effectively. I would happily work with Emer again and have no hesitation in recommending her work to others. For more information contact Geoff Pope
Geoff Pope as Programme Manager, Transformation Programme, Royal Mail Letters